SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

problem:

My Sony Z1 is amazing but it randomly Shuts of it feels like it struggling when I multitasking like download and play a game at the same time then when shuts off it struggle to come back on after the Sony Logo appears then It shuts off Iv Done a hard reset a few times Evan restored my phone a couple of times but still this problem accours please help Im going to send it back if I can?


solution:

Try running it in safe mode for a while and check if you still experience any shut downs.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you do and you have tried to reinstall the phone software via SUS you should contact your local support team to have this examined at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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